Recommendation

In today’s day of age it is important to always have a social media presence in and industry you are working in. For China Star to increase its social media use will be highly beneficial as it can be used as a free advertising method. As a restaurant, it is important to grab the attention of a wide variety of customers and any new post, like and follow and be a sign of a potential customer. Grubhub and Ubereats are applications that allow users to order there meals online through a secondary source that is connected to the restaurants. As the order is complete it will be picked up and delivered to them without the need for China Star to have a delivery person stationed to work. This gives customers the convenience of ordering lunch without having to leave your couch. Something that China Star should keep hold is to always have a fully trained staff at the restaurant. Trained employees are beneficial because they will have the experience to satisfy customers with their needs as quickly as possible. the last thing is Get involved in Statistical Process Control to measure, manage and improve processes to meet customers satisfaction.